Mechanism of internal/ external assessment is transparent and the grievance redressal system is time- bound and efficient Response:

The internal assessment mechanism of the college ensures transparency and robustness. Timely assessments align with the academic calendar, with schedules and notices disseminated via classes, notice boards, departmentalWhatsapp groups, and the college website. Under the guidance of the CBCS Committee, teachers promptly assist students in understanding raised queries, swiftly rectify any tabulation errors, and ensure accurate data submission to the university, exemplifying their dedication to academic excellence. Following The University of Burdwan's results announcement, the CBCS committee, under the leadership of the convener, expeditiously addresses and rectifies the majority of complaints regarding the examination. Errors in results, encompassing discrepancies in marks from internal assessments, attendance records, and biodata, are swiftly corrected and handled for subsequent submission to the university with assistance from non-teaching staff. Every staff member involved is directed to demonstrate due care and cooperation, ensuring prompt resolution of student grievances within their respective domains. In instances where required, candidates can submit pertinent records to the Controller of Examinations, either individually or through their parents, for expedited resolution. The Controller of Examinations maintains transparent and open lines of communication with the university administration, ensuring swift addressing of any inquiries, clarifications, or doubts that may arise. This proactive approach facilitates the efficient resolution of student concerns, fostering a supportive and responsive academic environment. In grievances about university-level end-semester examinations, the college promptly communicates these concerns to the university authority. Students dissatisfied with their results can request a review of their answer scripts, as mandated by the university, upon payment of the designated fee. In adherence to Right to Information regulations, the university provides students with photocopies of their answer sheets and implements necessary measures for redressal. This transparent process ensures accountability and fairness, fostering trust and confidence in the examination system. The college's active Grievance Redressal Cell stands as a beacon of support, with extensive awareness campaigns ensuring students are well-acquainted with its functions. Initiated during prior reaccreditation cycles, this cell embodies the college’s commitment to address and resolve student concerns. Despite the absence of reported grievances, the committee remains proactive and enthusiastic in its approach. This vigilant stance ensures that students' voices are heard and their grievances promptly addressed, fostering a supportive and responsive academic environment. The college has taken proactive steps to facilitate the confidential submission of grievances by installing a designated drop box adjacent to the Principal's room. During the pandemic, when the college was closed in adherence to COVID protocols, no meetings of the Grievance Redressal Cell were convened due to the absence of reported grievances from students. Despite the lack of reported grievances, the college recognizes the importance of fostering open communication and understanding with students. Thus, it is imperative to organize more face-to-face and coordination meetings regularly. These meetings serve not only to encourage students to voice their concerns but also to ensure a proactive approach to grievance resolution, thereby promoting an inclusive academic environment.